At Employee Benefit Solutions, we're committed to providing the service, the support and the tools you need not only to keep your business running smoothly, but to keep you on the fast track to success.
At Employee Benefit Solutions, the experts in our service center are much more than administrators. They’re highly trained consultants, armed with the data, the knowledge and the proficiency to help you get the most out of your client relationships.
- You’ll receive monthly reports that provide an easy-to-understand overview of your business
- Our service representatives are on hand help you interpret each report and identify opportunities as they arise
- We’ll help you fine-tune your prospecting by gathering data not only on cases sold, but also on cases missed
- Each service associate is thoroughly trained on our entire product portfolio and can offer valuable advice on upselling coverages
Whether you’re just starting out in the business or have decades of experience, our extensive sales support network is at your service for whatever you need to reach your business goals.
- Our regional vice presidents and territory managers offer unparalleled industry expertise
- We’ll work with you one-on-one to develop initiatives tailored to your market
- We constantly keep our finger on the pulse of the industry and make you aware of developments that affect your business
Whenever you process a new case with Employee Benefit Solutions, we devote the full resources of our underwriting and support teams to delivering your business in the shortest possible turnaround time. Whether you choose to utilize our leading-edge online tools or prefer more traditional methods, we’re committed to limiting the time you spend taking care of the details—so you can get back to taking care of your clients.
- Full-service call center for quotes, proposals and underwriting
- Quote and case scrubbing
- Fulfillment materials—including policies, certificates, letters and ID cards—sent directly to client
- Web- and telephone-based enrollment services
Even though yours is a relationship-based business, the right technology can vastly improve the service you provide your customers. Each of our user-friendly tools has been specifically designed to help you take care of business quickly and stay focused on what you do best: helping your clients achieve their goals.
- Online quote and proposal platform
- Electronic enrollment (coming March 2006)
- Online self-service policy administration (for cases sold beginning February 2006)
- One bill for all products
- Reconciliation services